Privacy Policy

At Portador Clothing, accessible through https://portadorclothing.in/, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard your information when you visit our website, place an order or interact with our services.

Information We Collect

When you visit our website or make a purchase, we may collect the following information:

  • Personal Information: Your name, email address, phone number, billing address and shipping address.

  • Order Information: Products purchased, order details, transaction status and delivery information.

  • Technical Information: IP address, browser type, device information and website usage data.

  • Communication Information: Information you provide when contacting our customer support team.

How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Provide order confirmations, shipping updates and customer support.

  • Improve our products, website experience and shopping services.

  • Respond to your questions, requests and complaints.

  • Prevent fraudulent transactions and protect our website.

  • Send promotional communications where permitted and where you have provided the required consent.

Payment Security

Payments made through our website may be processed by third-party payment service providers. We do not intend to store complete payment card details on our website. Payment information is handled according to the applicable security practices and policies of the payment provider.

Cookies and Website Technologies

Our website may use cookies and similar technologies to remember preferences, maintain shopping cart functionality, understand visitor behaviour and improve website performance. You can manage cookies through your browser settings, although disabling certain cookies may affect some website features.

Sharing of Information

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Delivery and logistics partners.

  • Payment gateway providers.

  • Website hosting and technical service providers.

  • Analytics and marketing service providers, where applicable.

  • Government authorities when disclosure is legally required.

We do not sell your personal information to third parties as a business practice.

Data Protection and Security

We take reasonable technical and organisational measures to protect your information against unauthorised access, misuse, loss or disclosure. However, no online transmission or electronic storage method can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, complete transactions, maintain business records, resolve disputes and meet applicable legal obligations.

Your Privacy Rights

Subject to applicable law, you may request access to, correction of or deletion of certain personal information. You may also request assistance with promotional communication preferences.

To submit a privacy-related request, please contact our support team using the details below.

Third-Party Websites

Our website may contain links to third-party websites or services. Portador Clothing is not responsible for the privacy practices or content of external websites. We encourage you to review their respective privacy policies before sharing personal information.

Children's Privacy

Our website is not intended to knowingly collect personal information from children in violation of applicable laws. If you believe that a child has provided personal information improperly, please contact us so that we can review the matter.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features or applicable legal requirements. Any updates will be published on this page with a revised date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Brand: Portador Clothing
Website: https://portadorclothing.in/
Email: support@portadorclothing.in
Phone: 9310714780

We appreciate your trust in Portador Clothing and remain committed to handling your information responsibly.