At Portador Clothing, we are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully to understand how we process and ship your orders.
Order Processing
All orders are processed within 1–3 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is shipped, you will receive tracking details via email or SMS.
Delivery Time
Estimated delivery timelines:
- Metro Cities: 3–5 business days
- Other Locations: 5–8 business days
Delivery times may vary depending on:
- Customer location
- Courier partner availability
- Weather conditions
- Public holidays or unforeseen delays
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
We may also offer free shipping on selected products, offers, or order values.
Order Tracking
After dispatch, customers will receive a tracking link to monitor their shipment status in real time.
If you face any issues with tracking, feel free to contact our support team.
Incorrect Address
Please ensure all shipping details are accurate while placing an order.
Portador Clothing will not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by customers.
Delayed Deliveries
While we try our best to deliver orders on time, delays may occasionally occur due to:
- Courier service issues
- Weather conditions
- High order volumes
- Public holidays
- Natural disruptions
We appreciate your patience and understanding in such situations.
Damaged Package
If you receive a damaged package, please contact us within 24 hours of delivery with:
- Order number
- Photos of the package/product
- Issue details
Our support team will assist you as quickly as possible.
International Shipping
Currently, Portador Clothing ships only within India.
International shipping may be introduced in the future.
Contact Us
For shipping-related questions or support, contact us anytime.
Email: support@portadorclothing.in
Website: https://portadorclothing.in
Thank you for shopping with Portador Clothing.